Year: 2011 Make: VOLKSWAGEN Model: TIGUAN
Average raiting 4.1
great car cross over great performance
I bought this car for the reviews of safety and reliability since my daughter would be driving the car. It started with problems at the first 25 miles of driving and has not stopped since. 2013 every warning light started flashing on the car- Result: the fuse box melted and had to be replaced. Covered under the extended warranty, later to become a recalled. 2013 Red fluid leaking-Result: Line to transmission was placed in the wrong place when car was manufactured. The line had to be replaced and rerouted to a new location. Covered at $100 extended warranty 2014: Engine light and car vibrating: Result: Faulty Oxygen Sensor $100 under extended warranty 2014 Engine light on: Result: Fault O2 sensor $100 extended warranty 2014 Engine Light and car violently vibrating: Result: misfire Faulty coil on #4 $100 extended warranty 2014 Engine Light and car violently vibrating: Result: misfire Faulty coil on #1 $100 extended warranty 2015 Engine Light and car violently vibrating: Result misfire on cylinder 3 and excessive carbon build up. Was told the cars are built to only be driven on the autobahn. NOT covered under extended warranty paid out of pocket 2016 Factory Radio completely went blank. Only partially covered under extended warranty, the rest out of pocket 2016 Engine Light and car violently vibrating: Result all 4 coils misfire....Replaced under extended warranty $100
If not for problem after problem after problem, I would like to give this car high marks. At 35 thousand the heater box failed. Volkswagen took care of 75% only after the dealer told me to call them for they might help. Otherwise it was going to be $1800 out of my pocket. Then at about 40,000 the timing chain busted. Apparently this was happening to a lot of Tiguans around this mileage so Volkswagen again took care of it, but it took three weeks, plus a new battery. Problems with the engine have continued since, as well as, problems with the heating system. I've had enough and cannot recommend this car. Volkswagon customer care has been good to work with, as well as the dealer, but I haven't listed all the problems, just the major ones. The other major flaw is the entertainment system. There is an obvious reason they decided to get rid of this Dynaudio module with the larger screen for another module with a smaller screen because it takes forever to start. It will take at least a minute and a half to two minutes. This includes the backup camera. You have to sit there waiting to backup, if you want to use it, for what seems forever. Having said all that, I really wanted to stick with it because the ride and handling are really nice. The panoramic roof is nice as well, especially for those sitting in the back. If you get one, good luck with it. Maybe you won't have as many problems as I have had.
After really wanting this car and then test driving two different ones twice, we decided that VW is no the car it was when I had one in 1995. It didn't feel solid, it had no pick up, and it had no comfort. So sad that we had to choose another car. But we did and we love it (Ford Edge)
The Turbo makes all the difference, Great SUV!!!