FAQ for VehHistory

A VehHistory Vehicle History Report provides an easy-to-understand readout about your potential vehicle purchases

Getting Started

How do I get started?

Go to the VehHistory homepage at vehhistory.com and enter your vehicle's VIN number. You’ll be taken to a free Pre-Check report. To unlock the full vehicle history, choose a payment option on the right side of the page. Once payment is completed, your full report will be sent to your email and stored in your VehHistory account within seconds.

Where can I find a sample report?

You can view a sample report here: Sample Vehicle History Report

Do you offer license plate number lookups?

Yes. In addition to VIN-based searches, VehHistory also supports lookups by license plate number (available in most U.S. states). You can start from the homepage .

Accessing Your Reports

Where can I find my purchased vehicle history reports?

Log in to your account using your registered email. From your dashboard, you can view all purchased reports, your order history, and additional helpful tools.

How long can I access my reports?

– Single Reports: Available for 90 days after purchase.
– Packages (4 or 16 Reports): Credits never expire. Each individual report becomes available for 90 days after you generate it.

I bought a package of 4 or 16 prepaid reports, but it still asks me to pay. Why?

Make sure you are logged in with the email you used when purchasing the report package. After entering the VIN on the homepage, click on the "Use Full Reports" button. This will apply your credit without charging you again.

I used a credit by mistake by checking the same VIN multiple times. Can I get it back?

Please contact us at info@vehhistory.com, and we’ll do our best to assist you.

What's Inside a VehHistory Report?

What information is included in a VehHistory report?

Each full report includes:

– Vehicle Specifications
– Ownership History
– Odometer Rollback Check
– Mileage Trends by Year
– Open Safety Recalls
– Junk, Salvage, and Insurance Records
– Title History and Status
– Stolen Vehicle Check
– Major Title Brand Check
– Reported Damages
– Auction Records and Photos (if available)
– Sales History
– Market Value Analysis
– Auction Price Range
– Price Changes Over Time
– Estimated Ownership Costs

Why does it say “No records found” for my VIN?

Double-check the VIN for accuracy. If it’s correct, it could mean:

– The vehicle is very new and has no records yet.
– The vehicle was manufactured before 1981 (older cars may not have a standard VIN).

In either case, leave your email with us—we’ll notify you if any new data becomes available.

Payments & Refunds

Where can I find more information about your refund policy?

If you're not satisfied with your report, you may request a full or partial refund within 14 days of your purchase. Learn more here: vehhistory.com/refund-policy

Do you offer bulk or business pricing?

Yes. If you're a dealership, auction house, or fleet buyer, please contact us at info@vehhistory.com to learn about volume discounts and integration options.

Account & Support

I forgot my password. What should I do?

Go to the login page and click on “I forgot my password.” Enter your registered email, and we’ll send you a link to reset it.

How can I contact customer support?

For any questions, email us at info@vehhistory.com. We’re here to help.

I have a question that’s not listed here.

Feel free to reach out to us at info@vehhistory.com, and we’ll respond as soon as possible.

What makes VehHistory different from other vehicle history providers?

We focus on transparency and affordability. Many of our reports include auction photos (when available), ownership cost projections, and real-time pricing tools—features often missing in more expensive reports.

Vehicle History Reports
That You Can Rely On

If the used vehicle you’re looking in has been at accident, we’ll find out.

No VIN yet? Get VehHistory report